Frequently asked questions

Questions people actually ask

Does it work with my existing machines?

Yes. The retrofit board fits existing machines regardless of manufacturer.

What does it report?

Plays, revenue, payouts, faults and door openings, in real time over cellular.

How does route planning work?

Visits are sequenced by actual need rather than by geography.

Can venue owners see their numbers?

Yes. Venue owners get their own read-only view of their revenue share.

Can I see which machines lose money before buying hardware?

Yes. The free Route Profitability Report takes your existing collection spreadsheet and returns profit per machine and per venue after prize cost and estimated servicing time, with the loss-making placements named.

Can I trial the hardware?

Yes. There is a free hardware trial on five machines.

What does it cost?

The telemetry and cashless retrofit is 350 dollars per machine, or 25 dollars per machine per month over 24 months. The platform is 12 dollars per machine per month, and cashless processing is at standard rates.

Why should I trust the machine profitability calculator?

It is arithmetic on the figures you enter for one machine, worked out in your browser. The free Route Profitability Report does this for every machine and venue from your collection spreadsheet, with the loss-making placements named.